Manolo Jr Naagas - a month ago
Jim Pattison Auto Group never disappoints me since 2021! 10/10 customer service from Jay and Jacki! This is so far my smoothest and fastest car transaction ever! (from seeing Jay and jacki on Sunday at 4pm and my truck is ready on Thursday!!)
Sharing my 2021 Crosstrek from JP Subaru Coquitlam and now my bnew Tacoma trd-sports from JP Toyota Downtown…
Many thanks again to Jay Fayyaz and Jacquelyn Ng! Highly recommended!
Nelshan Konarage - a month ago
I had a great experience purchasing my 2025 Toyota RAV4 from Jim Pattison Toyota Vancouver Downtown. The entire process was smooth and stress-free.
Jeremiah Pineda, my sales advisor, was extremely helpful, patient, and professional. He took the time to explain all the features, answered all my questions clearly, and made sure I was comfortable with every step of the purchase. I really appreciated his honesty and support.
I’m very happy with my new RAV4 and highly recommend Jeremiah Pineda and the Jim Pattison Toyota Vancouver Downtown team to anyone looking to buy a vehicle. Thank you for the excellent service!
Rakesh Bajaj - 3 weeks ago
I recently purchased a 2026 Highlander Hybrid Platinum from Jim Pattison Toyota Downtown, and I couldn’t be happier with the experience.
Getting this vehicle normally takes close to a year, but my Product Advisor, JAY , was able to secure it for me in just two months. That level of effort and dedication truly impressed me.
The entire process was smooth, transparent, and professional. JAY was honest, precise, and genuinely cared about helping me find exactly what I was looking for. Communication was clear throughout, and I always felt taken care of.
JACKI I want to specifically mention her as she was also extremely helpful & explained me everything regarding finance packages. and the whole team worked together to make everything happen. A special thank you to Andrew Fallows as well for helping secure the vehicle so quickly.
Overall, I’m extremely happy with my new Highlander and very grateful for the outstanding service at Jim Pattison Toyota Downtown. Highly recommended!
Edwards IK Vlogs - a month ago
Just picked up a 2015 Lexus ES 350 and the whole experience was honestly awesome. Huge thanks to Parsa, my salesman—he was super helpful, experienced, and made everything feel easy from the start.
Also, a big shoutout to Tina in finance for getting everything sorted so quickly. The best part was having the test drive, Carfax, inspection, financing, and insurance all handled under one roof. It saved me so much time!
If you’re looking for a new ride, definitely go see Parsa and Tina. They’ll take good care of you!
Laren M. - 3 months ago
I had an exceptional experience at Jim Pattison Toyota Downtown. The service was excellent from start to finish. Our sales advisor, John Lau & Jerry Pineda was calm, cool, and incredibly helpful in guiding us to a car that perfectly matched our budget. On the financial side, Jacquelyn Ng went above and beyond—she made things possible and secured the best rate for us.
Being in the customer service industry myself, I know how important it is to truly take care of clients, and this dealership exceeded expectations. Their professionalism, patience, and genuine care stood out.
I highly recommend Jim Pattison Downtown to anyone looking for a smooth, trustworthy, and outstanding car-buying experience.
