Emergency Care Services
There are lots of programs available, and every program has its own pros and cons. Most charge an annual fee from $30 to $100 or more, and often include towing, flat-tire changing, lost-key replacement, help with vehicles that are stuck and delivery of fuel (if you’re stuck on empty). All coverages are unique, so be sure to pick one that matches your specific needs. And above all else, read the fine print before you join!
NEW/USED CAR PROGRAMS
A lot of Vehicle Manufacturers provide roadside assistance programs for free with new or certified pre-owned vehicles. But as we all know, free doesn’t last forever, so know your program’s expiration date.
AUTO CLUBS
They are the most common “add-on” programs. Some tow to dealerships. Some tow to the nearest repair shop (and not your shop of choice), so make sure the program matches your specific needs.
CLUB MEMBERSHIP
They’re not specifically auto clubs, but many Clubs/Mass-Merchants now offer their own auto club membership. Their differences are similar to auto clubs, so match the program to your needs, not theirs.
INSURANCE COMPANIES
A number of insurance companies now offer their own auto club membership. But pay attention, some companies will raise your premiums if you utilize emergency service, so read the fine print. Call your vehicle’s insurance company to find out more.
Frequently asked questions
BFGoodrich answers your most asked questions.
FAQ
Most programs include towing, flat tire changing, battery boost, lost key service, help getting an unstuck vehicle moving, and fuel delivery. Coverage limits vary widely, especially towing distance and the number of service calls per year. Read the specifics before joining rather than discovering the limits on a shoulder in winter.
CAA is the largest membership provider, operating through regional clubs across the country. Many vehicle manufacturers include roadside assistance with new and certified pre-owned vehicles. Some auto insurance policies and credit cards include it as a benefit. Several independent providers also operate nationally. Check what you already have before paying for another.
Possibly. Check your vehicle warranty, since many manufacturers include it for a set number of years. Check your auto insurance policy, since it is often available as an inexpensive rider. Check your credit card benefits. If you do have manufacturer coverage, note its expiry date, because it does not last forever.
Towing distance limit first, because that is where cheaper plans fall short in Canada where the nearest shop can be far away. Then the number of service calls per year, whether coverage follows the person or the vehicle, and whether service is genuinely available 24 hours in the regions you drive. Winter response times are worth asking about specifically.
Get completely off the road onto firm ground if possible and turn on your hazards. Staying inside the vehicle with your seatbelt on is usually safer than standing outside, and warmer. If you run the engine for heat, make sure the exhaust pipe is clear of snow to prevent carbon monoxide entering the cabin. Give the dispatcher your location as precisely as you can.
Call for roadside assistance rather than driving on the flat. Driving even a short distance on a deflated tire destroys it internally and usually damages the rim, turning a repairable puncture into a replacement plus a wheel. Many newer vehicles ship with a sealant kit instead of a spare, which handles small tread punctures only.
